- Address
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Kantor TRC 112 Pekanbaru Aman
Jl. Dahlia, Kecamatan Sukajadi, Pekanbaru - Opening Days & Hours
- Daily, 24 hours
- Contact
- Call center (free): 112
PEKANBARU (CAKAPLAH) - Mayor Agung Nugroho officially launched the Tim Reaksi Cepat (TRC) 112 Pekanbaru Aman (Rapid Response Team 112, Safe Pekanbaru) at the TRC 112 Office on Jalan Dahlia, Sukajadi District, Pekanbaru, on Wednesday (1/4/2026).
This service is presented as an integrated rapid response center to help the public deal with various emergency situations.
Agung Nugroho said that TRC 112 Pekanbaru Aman is designed so that people only need to access one service number for all kinds of emergency handling.
“This service is one number for one problem. Whether there's an accident, a fire, a crime, whatever the problem is, just press 112. You'll then be connected to the relevant agency,” said Agung.
He explained that the 112 call center service can be accessed for free without credit and operates 24 hours. Through this service, the team will immediately coordinate with the relevant agencies according to the type of public report.
“When called, it will act as a rapid response to coordinate with various offices or agencies that are part of TRC Pekanbaru Aman. This service is 24 hours,” he explained.
According to Agung, the presence of TRC 112 Pekanbaru Aman is a strategic step by the Pekanbaru City Government (Pemko) in providing a public complaint system integrated under one roof, so that problems can be handled faster and more precisely.
Besides involving the regional apparatus organizations within the Pemko Pekanbaru, this service is also integrated with cross-agency elements such as the Dandim (District Military Commander), Polresta (City Police), Kejaksaan Negeri (District Attorney's Office), and Lapas (Correctional Facility).
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Source: cakaplah.com
